Cisco Cisco Unified Customer Voice Portal 10.5(1) User Guide

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P
REFACE
 
 
S
AY 
I
S
MART 
S
PECIFICATIONS 
 
 
 
FOR 
C
ISCO 
U
NIFIED 
C
USTOMER 
V
OICE 
P
ORTAL 
R
ELEASE 
4.0(1) 
 
 
 
 
 
 
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Obtain assistance with security incidents that involve Cisco products 
Register to receive security information from Cisco 
A current list of security advisories, security notices, and security responses for Cisco products is available at this 
URL: 
To see security advisories, security notices, and security responses as they are updated in real time, you can 
subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed. 
Information about how to subscribe to the PSIRT RSS feed is found at this URL: 
Reporting Security Problems in Cisco Products 
Cisco is committed to delivering secure products. We test our products internally before we release them, and we 
strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, 
contact PSIRT: 
For emergencies only
security-alert@cisco.com 
An emergency is either a condition in which a system is under active attack or a condition for which a severe 
and urgent security vulnerability should be reported. All other conditions are considered nonemergencies. 
For nonemergencies—
psirt@cisco.com 
In an emergency, you can also reach PSIRT by telephone: 
1 877 228-7302 
1 408 525-6532 
We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any 
sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP 
versions 2.x through 9.x.  
 
 
Never use a revoked encryption key or an expired encryption key. The correct public key to use in your 
correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy 
page at this URL: 
 
 
 
The link on this page has the current PGP key ID in use. 
 
 
If you do not have or use PGP, contact PSIRT to find other means of encrypting the data before sending any 
sensitive material. 
Product Alerts and Field Notices 
Modifications to or updates about Cisco products are announced in Cisco Product Alerts and Cisco Field Notices. 
You can receive these announcements by using the Product Alert Tool on Cisco.com. This tool enables you to create 
a profile and choose those products for which you want to receive information. 
To access the Product Alert Tool, you must be a registered Cisco.com user. Registered users can access the tool at 
this URL: 
To register as a Cisco.com user, go to this URL: