Cisco Cisco Customer Voice Portal 8.0(1) User Guide

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xi
Reporting Security Problems in Cisco Products 
Cisco is committed to delivering secure products. We test our products internally before we release them, and we 
strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, 
contact PSIRT: 
ƒ  For Emergencies only
security-alert@cisco.com 
 
An emergency is either a condition in which a system is under active attack or a condition for which a 
severe and urgent security vulnerability should be reported. All other conditions are considered 
nonemergencies. 
ƒ  For Nonemergencies
psirt@cisco.com
 
In an emergency, you can also reach PSIRT by telephone: 
ƒ  1 877 228-7302 
ƒ  1 408 525-6532 
We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any 
sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP 
versions 2.x through 9.x. 
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT 
is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL: 
 
The link on this page has the current PGP key ID in use. 
 
If you do not have or use PGP, contact PSIRT at the aforementioned e-mail addresses or phone numbers before 
sending any sensitive material to find other means of encrypting the data.