Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide
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Another type accepts string content. Other types accept integer or floating point values. One last
type, the text field, is used when the setting value can contain a large amount of text (such as an
e-mail message). The setting when selected displays a button that when clicked brings up a large
dialog box in which the content can be entered.
type, the text field, is used when the setting value can contain a large amount of text (such as an
e-mail message). The setting when selected displays a button that when clicked brings up a large
dialog box in which the content can be entered.
An element defines whether a setting allows substitution. If it does, the substitution button to the
right of the element listing will be clickable like so:
. If it is not, the substitution button is
deactivated like so:
and the setting cannot have substitution in its value.
When values are chosen for a setting, other settings may appear or disappear. This is because
there are correlations between the value of some settings and the existence of other settings.
These dependencies are determined by the element and are used to simplify the process of
configuring the element. For voice elements, there can also be dependencies between setting
values and audio groups so when a setting is changed to a value that would remove an audio
group, a dialog box appears asking for confirmation.
there are correlations between the value of some settings and the existence of other settings.
These dependencies are determined by the element and are used to simplify the process of
configuring the element. For voice elements, there can also be dependencies between setting
values and audio groups so when a setting is changed to a value that would remove an audio
group, a dialog box appears asking for confirmation.
For even more in-depth descriptions of each Cisco Unified CVP Element setting, refer to the
Element Specifications for Cisco Unified Customer Voice Portal.
Element Specifications for Cisco Unified Customer Voice Portal.
VoiceXML Properties (Voice Elements Only)
In the VoiceXML specification, properties are defined as values that affect platform behavior.
Many voice browsers make use of custom properties to expose particular voice browser settings.
These properties can be placed throughout a VoiceXML document.
Many voice browsers make use of custom properties to expose particular voice browser settings.
These properties can be placed throughout a VoiceXML document.
Unified CVP provides a mechanism to place custom properties directly in the VoiceXML pages
produced by a voice element. The VoiceXML property names and values are simply entered in
the VoiceXML property table exactly as they are to look in the resulting VoiceXML (Unified
CVP does no validation or modification of the data). For example, the
produced by a voice element. The VoiceXML property names and values are simply entered in
the VoiceXML property table exactly as they are to look in the resulting VoiceXML (Unified
CVP does no validation or modification of the data). For example, the
sensitivity
property is
used in some voice browsers to specify how sensitive the speech recognition engine is to input.
Note that property values can use substitution to obtain their values from dynamic content.
Alternatively, a property's value can be left blank to set it to an empty string. For example, to
specify that no termination character should be used, set the
Note that property values can use substitution to obtain their values from dynamic content.
Alternatively, a property's value can be left blank to set it to an empty string. For example, to
specify that no termination character should be used, set the
"termchar"
property to an empty
value.