Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide

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    A bend point can be removed by dragging it to create a straight line. 

    An angled line can be deleted in the same way as a straight line, by selecting it and 

pressing the delete key, or by right-clicking on the line and selecting Undo Connection. 

 

Use Skip Call Flow to: 

ƒ  Test part of the application when other parts have not been completed. 

ƒ  Test a part of the voice application by jumping to the desired place without having to visit 

the entire call flow.  

Once an element is skipped, it no longer has the same configuration format. When the skipped 
element is selected, it displays a configuration containing just a Data Tab in the Configuration 
Pane. This allows you to manually enter the Element and/or Session data normally produced by 
the skipped element. See the Data Tab section for more information on manually creating 
Element and Session data. 

When Cisco Unified CVP VoiceXML Server encounters an element slated to be skipped, it does 
not execute the code that defines the element. Instead, it creates the Element and Session data 
specified in the Data Tab and returns the desired hardcode exit state. This is done 
instantaneously, without input from the caller. In this way, portions of the call flow can be 
skipped to reach any part of an application.