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Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide

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REFACE
 
 
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ERVER 
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UIDE 
 
 
 
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USTOMER 
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    Configuration and Administration Guide for Cisco Unified Customer Voice Portal describes how to set up, 
run, and administer the Cisco Unified CVP product, including associated  configuration. 
    Operations Console Online Help for Cisco Unified Customer Voice Portal describes how to use the 
Operations Console to configure Unified CVP solution components. 
    Troubleshooting Guide for Cisco Unified Customer Voice Portal describes how to isolate and solve 
problems in the Unified CVP solution. 
    Reporting Guide for Cisco Unified Customer Voice Portal describes the Reporting Server, including how to 
configure and manage it, and discusses the hosted database. 
    Element Specifications for Cisco Unified Customer Voice Portal provides specifications for the elements 
included with Cisco Unified CVP VoiceXML Server.  
    VoiceXML Studio Online Help for Cisco Unified Customer Voice Portal provides field-level descriptions of 
the functionality of Studio.  
    VoiceXML Studio User Guide for Cisco Unified Customer Voice Portal describes the functionality of 
Studio including creating projects, using the Studio environment, and deploying applications to the Unified 
CVP VoiceXML Server.  
    Say It Smart Specifications for Cisco Unified Customer Voice Portal describes in detail the functionality 
and configuration options for all Unified CVP VoiceXML Say It Smart plugins included with the software.  
    Programming Guide for Cisco Unified Customer Voice Portal describes how to build components that run 
on the Unified CVP VoiceXML Server. 
    Javadocs for Cisco Unified Customer Voice Portal are a group of HTML pages fully describing the entire 
Java application programming interfaces (APIs) to Unified CVP VoiceXML. Developers use Javadocs in 
conjunction with the Programming Guide to understand how to build custom components that run on the 
Unified CVP VoiceXML Server. 
For additional information about Unified ICME, see the Cisco web site 
(
) listing 
Unified ICME documentation.