Cisco Cisco Unified Customer Voice Portal 11.0(1)

This configuration is provided for functional testing purposes. To achieve the quoted performance, it is 
assumed that the CVP components do not reside with any other components, and the other components 
are deployed as recommended for their product. Measuring and monitoring performance for any other 
combinations are the responsibility of the customer.

CVP Voice Browser 3.0

CVP Application Server 3.0

CVP VoiceXML Server 3.0 (optional)

CVP VBAdmin 3.0

ICM

SDDSN (cannot be co-resident with any CVP, ICM, or Remote Monitoring Suite product)

Remote Monitoring Suite 3.0

Listener

LGMapper

LGArchiver

AlarmTracker

Since the CVP is a Web-based solution and does not use secure connections such as SSL, security issues 
should be approached as you would any other non-secure Web application on your system. Some issues 
to take under consideration are how to:

Set up user access for maintenance.

Protect communication between system components.

Ensure customer isolation and privileges in multi-tenant environments, specifically:

Browser access to both Application Service Provider (ASP)- and Customer-hosted Media 
Servers.

Customer access to ASP-hosted Media Servers.

Customer access to Application Administration (start, stop, scheduling).

Maintain NAM/ICM data security.