Cisco Cisco Customer Voice Portal Downloads

Cisco

List of Figures

Figure 1: SIP-Based Unified CVP Solution....................................................................................................................15

Figure 2: H.323-Based Unified CVP Solution................................................................................................................16

Figure 3: SIP-Based Call Director Call Flow..................................................................................................................34

Figure 4: VRU-Only Call Flow........................................................................................................................................38

Figure 5: SIP-Based Comprehensive Call Flow..............................................................................................................40

Figure 6: Standalone VoiceXML Call Flow....................................................................................................................44

Figure 7: SIP-Based High Availability Component Layout............................................................................................56

Figure 8: H.323-Based Unified CVP Solution................................................................................................................62

Planning Guide for Cisco Unified Customer Voice Portal 4.0(1)

iii