Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide

OICE

LEMENT

: T

IME

ITH

ONFIRM

ISCO

CVP V

OICE

XML 3.1

Element Specifications

Name (Label)

Req’d

Max 1

Notes

audio group is not specified).

Time Confirm

Name (Label)

Req’d

Max 1

Notes

confirm_initial_audio_group
(Confirm Initial)

Yes

Played when confirmation of the captured time first begins.

confirm_nomatch_audio_group
(Confirm NoMatch)

Played when a nomatch event occurs during confirmation. The
nomatch event count corresponds to the audio group count. If not
specified, the confirm initial audio group will be played in the
event of a nomatch.

confirm_noinput_audio_group
(Confirm NoInput)

Played when a noinput event occurs during confirmation. The
noinput event count corresponds to the audio group count. If not
specified, the confirm initial audio group will be played in the
event of a noinput.

confirm_help_audio_group
(Confirm Help)

Played when a help event is triggered during confirmation. The
help event count corresponds to the audio group count. By
default, the help event can be triggered by the voice input “help”.
Additionally, other voice and DTMF inputs can be used to trigger
the help event by configuring a hotlink to throw a help event. If
the audio group is not specified, a help event will trigger the
confirm nomatch audio group to play (or the confirm initial audio
group if confirm nomatch audio group is not specified).

disconfirmed_audio_group
(Disconfirmed)

Played after the caller disconfirms a time entry captured.

End

Name (Label)

Req’d

Max 1

Notes

yes_audio_group
(Yes)

Yes

Played after the caller chooses the "yes" option. If not specified,
no audio will be played when this option is chosen.

Studio Element Folder: Date & Time
Class Name:

com.audium.server.voiceElement.time.MBasicTimeWithConfirm