Cisco Cisco Unified Customer Voice Portal 10.0(1) Developer's Guide
V
OICE
E
LEMENT
: F
ORM
_W
ITH
_C
ONFIRM
C
ISCO
CVP V
OICE
XML 3.1
Element Specifications
Name (Label)
Type
Req’d Single
setting
Substitution
allowed
Default
Notes
value
confirm_max_noinput_count
(Confirm Max NoInput)
(Confirm Max NoInput)
int ≥ 0
Yes
true
true
3
The maximum number of noinput events allowed during form
input confirmation.
input confirmation.
0
= infinite noinputs allowed.
confirm_max_nomatch_count
(Confirm Max NoMatch)
(Confirm Max NoMatch)
int ≥ 0
Yes
true
true
3
The maximum number of nomatch events allowed during form
input confirmation.
input confirmation.
0
= infinite nomatches allowed.
max_disconfirmed_count
(Max Disconfirmed Count)
(Max Disconfirmed Count)
int ≥ 0
Yes
true
true
3
The maximum number of times a caller is allowed to
disconfirm a captured input.
disconfirm a captured input.
0
= infinite disconfirmations
allowed.
form_confidence_level
(Form Confidence Level)
(Form Confidence Level)
decimal
(0.0 – 1.0)
Yes
true
true
0.40
The confidence level threshold to use for capture of the form
data.
data.
confirm_confidence_level
(Confirm Confidence Level)
(Confirm Confidence Level)
decimal
(0.0 – 1.0)
Yes
true
true
0.50
The confidence level threshold to use for confirmation of the
form data.
form data.
voice_grammar
(Voice Grammar)
(Voice Grammar)
string
*No false
true
None
Defines an external voice grammar for Form_With_Confirm, in
a string format delimited with semi-colons specifying three
values in the following order:
a string format delimited with semi-colons specifying three
values in the following order:
1) The grammar weight (optional)
2) The grammar type (optional)
3) URL of the grammar file (required)
2) The grammar type (optional)
3) URL of the grammar file (required)
Note that if one of the two optional values (weight and type) is
defined, the same number of delimiters (i.e. two semi-colons)
must be used. For example:
defined, the same number of delimiters (i.e. two semi-colons)
must be used. For example:
•
0.6;application/srgs+xml;http://www.vxml.com/mygramma
r.grxml;
r.grxml;
•
application/srgs+xml;http://www.vxml.com/mygrammar.gr
xml
xml
•
0.6;;http://www.vxml.com/mygrammar.grxml
•
http://www.vxml.com/mygrammar.grxml
This setting is repeatable so multiple external grammar sources
may be specified. None of the four settings -
may be specified. None of the four settings -
voice_grammar, dtmf_grammar, voice_keyword
and
dtmf_keypress
, are required, but at least one must be
specified since a form cannot be completed without at least one
grammar.
grammar.
Copyright 2001 - 2005 Audium Corporation. All Rights Reserved. 10/05
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