Cisco Cisco Unified Customer Voice Portal 10.0(1) Developer's Guide

OICE

LEMENT

: F

ORM

ITH

ONFIRM

ISCO

CVP V

OICE

XML 3.1

Element Specifications

Name (Label)

Type

Req’d Single

setting

Substitution

allowed

Default

Notes

value

dtmf_keypress
(DTMF Keypress)

character

(0-9, #, *)

*No false

true

None

Defines the inline DTMF grammar for Form_With_Confirm,
with each configuration of this repeatable setting specifying
one option for the grammar. The valid format is a character (0-
9, #, *) representing the keypress, followed by an optional
return value. Sample configurations values are:

•

1 [news]

•

None of the four settings -

voice_grammar,

dtmf_grammar, voice_keyword

and

dtmf_keypress

, are required, but at least one must be

specified since a form cannot be completed without at least one
grammar.

help_voice_keyword
(Help Voice Keyword)

string

false

true

None

Specifies a custom inline voice grammar to activate the help
audio group. Each value of this repeatable setting adds another
valid utterance. The format is a string specifying just the
utterance (e.g. “help please”).

If this setting is configured, an inline help voice grammar will
be generated, which will be active only within the current
Form_With_Confirm element.

help_dtmf_keypress
(Help DTMF Keypress)

character

(0-9, #, *)

false

true

None

Specifies a custom inline DTMF grammar to activate the help
audio group. Each value of this repeatable setting adds another
valid DTMF keypress. The format is a character (0-9, #, *)
representing just the keypress.

If this setting is configured, an inline help DTMF grammar will
be generated, which will be active only within the current
Form_With_Confirm element.

modal
(Modal)

boolean

true

false

Whether or not to temporarily disable active grammars
specified outside the current Form_With_Confirm element
(such as those defined by hotlinks). If set to true, only the
current Form_With_Confirm grammars will be enabled for the
duration of the element. Otherwise all active grammars will be
enabled.

field_name
(Field Name)

string

Yes

true

foundation

_fld

The value to assign to the VXML field-level name attribute.