Cisco Cisco Customer Voice Portal 8.0(1) Developer's Guide
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news report
Additional
optionX_voice
settings
may be used to define multiple matching
voice keywords corresponding to the
same return value.
voice keywords corresponding to the
same return value.
Note: At the minimum, one of the two
settings:
settings:
optionX_dtmf
or
optionX_voice
must be specified.
The value to be stored in the element
data value for this voice element when
the caller selects optionX.
data value for this voice element when
the caller selects optionX.
None
true
false
Yes
string
optionX_value
(Option X Value)
Note: Only a single value is allowed for
each option.
each option.
Where X is 2 – 10 as applicable.
† Some voice browsers may not support menu options using * or #.
Element Data
Notes
Type
Name
The value associated with the keyword or DTMF keypress inputted by
the caller is stored in this variable.
the caller is stored in this variable.
string
value
This is the confidence value of the matched utterance.
float
value_confidence
Exit States
Notes
Name
The maximum number of nomatch events has occurred. If the max_nomatch_count is 0, this
exit state will never occur.
exit state will never occur.
max_nomatch
The maximum number of noinput events has occurred. If the max_noinput_count is 0, this
exit state will never occur.
exit state will never occur.
max_noinput
The utterance or DTMF entry matched optionX.
optionX
Element Specifications for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 8.0(1)
116
Chapter 28: Menu Support for 2_Option_Menu through 10_Option_Menu
Element Data