Cisco Cisco Customer Voice Portal 8.0(1) Developer's Guide
Callback_Add
The
Callback_Add
element is used to add a callback object to the database after all the callback information has been
collected from the caller. In addition, it can be optionally configured to automatically delete old recorded files at specified
intervals. These recorded files are the files produced by the Record element when the user records his/her name if they
want a call back in the CallbackEntry application.
intervals. These recorded files are the files produced by the Record element when the user records his/her name if they
want a call back in the CallbackEntry application.
This chapter contains the following topics:
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•
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Settings
Notes
Default
Substitution
Allowed
Allowed
Single
Setting
Value
Setting
Value
Req'd
Type
Name (Label)
The phone number the callers specifies
to call back.
to call back.
None
true
true
Yes
string
Callback Number
The URL to the recorded file for
playback when the caller is called back.
playback when the caller is called back.
None
true
true
Yes
string
Recorded Name File
Path to the recorded file. If specified,
files starting with audio in this folder are
files starting with audio in this folder are
None
true
true
No
string
Recorded Name Path
deleted automatically based on the file
retention time and interval specified in
retention time and interval specified in
Recorded File Retention
and
Recorded File Deletion
Interval
settings.
Element Specifications for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 8.0(1)
15
Chapter 5