Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide
C
HAPTER
6:
D
YNAMIC
E
LEMENT
C
ONFIGURATIONS
C
ISCO
CVP V
OICE
XML 3.1
Programmer
Guide
•
invalidate_session
– This tag, if included in the XML, will prompt CVP VoiceXML Server
to invalidate the call session it retains in memory, call the end of call class or URI (if
defined), and free up the Server port utilized by the call. The session is invalidated only after
the execution method of the dynamic configuration is completed. This tag is rarely used and
would be needed in a few circumstances where some external process takes the call away
from the Server such as when using a CTI system to transfer the call to an agent.
defined), and free up the Server port utilized by the call. The session is invalidated only after
the execution method of the dynamic configuration is completed. This tag is rarely used and
would be needed in a few circumstances where some external process takes the call away
from the Server such as when using a CTI system to transfer the call to an agent.
Voice Element Configuration DTD
Figure 6-2 shows the DTD diagram for the voice element configuration XML document sent in
the argument “base”. The DTD is defined in the file
the argument “base”. The DTD is defined in the file
VoiceElementConfiguration.dtd
found
in the Server
dtds
folder.
Figure 6-2
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