Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide
V
OICE
E
LEMENT
:
D
ATE
C
ISCO
CVP
V
OICE
XML
3.0
Element Specifications
Copyright 2001 - 2005 Audium Corporation. All Rights Reserved. 1/14/05
27
Exit States
Name
Notes
max_nomatch
The maximum number of nomatch events has occurred. If the max nomatch count is 0, this exit state will never occur.
max_noinput
The maximum number of noinput events has occurred. If the max noinput count is 0, this exit state will never occur.
done
The date capture was completed.
Audio Groups
Date Capture
Name (Label)
Req’d
Max 1
Notes
collect_initial_audio_group
(Date Initial)
(Date Initial)
Yes
Yes
Played when the voice element first begins.
collect_nomatch_audio_group
(Date NoMatch)
(Date NoMatch)
No
No
Played when a nomatch event occurs. The nomatch event count
corresponds to the audio group count. If not specified, the initial audio
group will be played in the event of a nomatch.
corresponds to the audio group count. If not specified, the initial audio
group will be played in the event of a nomatch.
collect_noinput_audio_group
(Date NoInput)
(Date NoInput)
No
No
Played when a noinput event occurs. The noinput event count
corresponds to the audio group count. If not specified, the initial audio
group will be played in the event of a noinput.
corresponds to the audio group count. If not specified, the initial audio
group will be played in the event of a noinput.
collect_help_audio_group
(Date Help)
(Date Help)
No
No
Played when a help event is triggered. The help event count corresponds
to the audio group count. By default, the help event can be triggered by
the voice input “help”. Additionally, other voice and DTMF inputs can
be used to trigger the help event by configuring a hotlink to throw a help
event. If the audio group is not specified, a help event will trigger the
nomatch audio group to play (or the initial audio group if nomatch audio
group is not specified).
to the audio group count. By default, the help event can be triggered by
the voice input “help”. Additionally, other voice and DTMF inputs can
be used to trigger the help event by configuring a hotlink to throw a help
event. If the audio group is not specified, a help event will trigger the
nomatch audio group to play (or the initial audio group if nomatch audio
group is not specified).
End
Name (Label)
Req’d
Max 1
Notes
done_audio_group
(Done)
(Done)
No
Yes
Played after the date capture is completed. If not specified, no audio
will be played.
will be played.
Studio Element Folder: Date & Time
Class Name:
Class Name:
com.audium.server.voiceElement.date.MBasicDate