Cisco Cisco Customer Voice Portal Downloads Developer's Guide
V
OICE
E
LEMENT
:
F
ORM
_W
ITH
_C
ONFIRM
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
C
USTOMER
V
OICE
P
ORTAL
R
ELEASE
4.0(1)
39
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
dtmf_keypress
(DTMF Keypress)
(DTMF Keypress)
character
(0-9, #, *)
*No false
true
None
Defines the inline DTMF grammar for Form_With_Confirm,
with each configuration of this repeatable setting specifying one
option for the grammar. The valid format is a character (0-9, #,
*) representing the keypress, followed by an optional return
value. Sample configurations values are:
with each configuration of this repeatable setting specifying one
option for the grammar. The valid format is a character (0-9, #,
*) representing the keypress, followed by an optional return
value. Sample configurations values are:
1 [news]
1
None of the four settings - voice_grammar,
dtmf_grammar, voice_keyword
None of the four settings - voice_grammar,
dtmf_grammar, voice_keyword
and
dtmf_keypress
, are required, but at least one must be
specified since a form cannot be completed without at least one
grammar.
grammar.
help_voice_keyword
(Help Voice Keyword)
(Help Voice Keyword)
string
No false
true
None
Specifies a custom inline voice grammar to activate the help
audio group. Each value of this repeatable setting adds another
valid utterance. The format is a string specifying just the
utterance (e.g. “news report”).
audio group. Each value of this repeatable setting adds another
valid utterance. The format is a string specifying just the
utterance (e.g. “news report”).
If this setting is configured, a custom inline voice grammar will
be generated, replacing the default help grammar used by a
browser, and the custom grammar will be active only within the
current Form_With_Confirm element.
be generated, replacing the default help grammar used by a
browser, and the custom grammar will be active only within the
current Form_With_Confirm element.
help_dtmf_keypress
(Help DTMF Keypress)
(Help DTMF Keypress)
character
(0-9, #, *)
No false
true
None
Specifies a custom inline DTMF grammar to activate the help
audio group. Each value of this repeatable setting adds another
valid DTMF keypress. The format is a character (0-9, #, *)
representing just the keypress.
audio group. Each value of this repeatable setting adds another
valid DTMF keypress. The format is a character (0-9, #, *)
representing just the keypress.
If this setting is configured, a custom inline DTMF grammar
will be generated, and it will be active only within the current
Form_With_Confirm element.
will be generated, and it will be active only within the current
Form_With_Confirm element.
modal
(Modal)
(Modal)
boolean
No true true
false
Whether or not to temporarily disable active grammars specified
outside the current Form_With_Confirm element (such as those
defined by hotlinks). If set to true, only the current
Form_With_Confirm grammars will be enabled for the duration
of the element. Otherwise all active grammars will be enabled.
outside the current Form_With_Confirm element (such as those
defined by hotlinks). If set to true, only the current
Form_With_Confirm grammars will be enabled for the duration
of the element. Otherwise all active grammars will be enabled.
field_name
(Field Name)
(Field Name)
string
Yes true true foundatio
n_fld
The value to assign to the VXML field-level name attribute.
field_slot
(Field Slot)
(Field Slot)
string
No true true
None
The name to assign to the VXML field-level slot attribute. If left
unspecified (i.e. the default value), the field will not have a slot
attribute.
unspecified (i.e. the default value), the field will not have a slot
attribute.