Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide
V
OICE
E
LEMENT
:
T
RANSFER
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
C
USTOMER
V
OICE
P
ORTAL
R
ELEASE
4.0(1)
80
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
bridge
(Bridge)
(Bridge)
binary Yes true true true
This setting determines what to do after the call is connected.
Possible values: true | false. When set to true, the caller
resumes the interpreter session after the call with the third
party completes (a bridge transfer). When set to false, a
telephone.disconnect.transfer event is thrown and the
interpreter session is terminated, as soon as the call with the
third party connects (a blind transfer).
Possible values: true | false. When set to true, the caller
resumes the interpreter session after the call with the third
party completes (a bridge transfer). When set to false, a
telephone.disconnect.transfer event is thrown and the
interpreter session is terminated, as soon as the call with the
third party connects (a blind transfer).
transfer_audio
(Transfer Audio)
(Transfer Audio)
string No true true None
The URI location of the audio file to be played while
connecting the call.
connecting the call.
aai
(Application-to-
application
Information)
(Application-to-
application
Information)
string No true true None
A string containing Application-to-Application Information
data to be sent to an application on the far-end.
data to be sent to an application on the far-end.
Element Data
Name
Type
Notes
result
string
The value returned by the transfer field. This is dependent on the voice browser.
Exit States
Name
Notes
busy
The number was busy.
noanswer
There was no answer.
phone_error
There was some sort of phone-related error.
done
The call transfer completed successfully.
Notes:
Hosting voice browsers may disable call transfers for developer accounts. You should verify with your provider that transfer is
enabled for your application.
Some voice browsers use a code to indicate which call transfers will be allowed. This code appears before the phone number.