Cisco Cisco Unified Customer Voice Portal 11.0(1) Release Note
C
HAPTER
20:
N
UMBER
_W
ITH
_C
ONFIRM
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
CVP
VXML
S
ERVER AND
C
ISCO
U
NIFIED
C
ALL
S
TUDIO
86
Audio Groups
Number Capture
Name (Label)
Req’d
Max 1
Notes
number_initial_audio_group
(Number Initial)
(Number Initial)
Yes
Yes
Played when the voice element first begins.
number_nomatch_audio_group
(Number NoMatch)
(Number NoMatch)
No
No
Played when a nomatch event occurs during number capture.
number_noinput_audio_group
(Number NoInput)
(Number NoInput)
No
No
Played when a noinput event occurs during number capture.
number_help_audio_group
(Number Help)
(Number Help)
No
No
Played when the caller asks for help during number capture. If not specified, by default
help is treated as a nomatch.
help is treated as a nomatch.
Number Confirm
Name (Label)
Req’d
Max 1
Notes
confirm_initial_audio_group
(Confirm Initial)
(Confirm Initial)
Yes
Yes
Played when confirmation first begins.
confirm_nomatch_audio_group
(Confirm NoMatch)
(Confirm NoMatch)
No
No
Played when a nomatch event occurs during confirmation. The nomatch event count
corresponds to the audio group count.
corresponds to the audio group count.
confirm_noinput_audio_group
(Confirm NoInput)
(Confirm NoInput)
No
No
Played when a noinput event occurs during confirmation. The noinput event count
corresponds to the audio group count.
corresponds to the audio group count.
confirm_help_audio_group
(Confirm Help)
(Confirm Help)
No
No
Played when a help event occurs during confirmation. The help event count
corresponds to the audio group count. If not specified, help throws a nomatch by
default.
corresponds to the audio group count. If not specified, help throws a nomatch by
default.
disconfirmed_audio_group
(Disconfirmed)
(Disconfirmed)
No
No
Played after the caller disconfirms a captured number entry.
End
Name (Label)
Req’d
Max 1
Notes
yes_audio_group
(Yes)
(Yes)
No
Yes
Played after the caller chooses the "yes" option. If not specified, no audio will be
played when this option is chosen.
played when this option is chosen.
Studio Element Folder: Number Capture
Class Name:
Class Name:
com.audium.server.voiceElement.number.MBasicNumberWithConfirm