Cisco Cisco Unified Customer Voice Portal 10.5(1) Release Notes

Release Notes for Cisco Internet Service Node, Release 2.1 (updated 9/04)

OL-1253-03

Cisco ICM Warm Consult Transfer/Conference to ISN (added 9/04)

Minimal Component Version Required for the feature

To use the Cisco ICM Warm Consult Transfer/Conference to ISN feature, you must be using the
following component versions:

•

ICM 5.0 Service Release 7 and CTIOS Server 5.1, SR1.There are three defects that must be fixed
before using the new feature. This can be done using the Software Bug Toolkit to resolve the issues.
Please reference, via the embedded link to the “Software Bug Toolkit”, known caveats

CSCsa24896

CSCma24606

and

CSCef25138

for support of this issue. The information in the caveat indicates the

appropriate action to resolve the issue.

•

CCM 3.3 (3) SR4a.There are two defects that must be fixed before using the new feature. This can
be done using the Software Bug Toolkit to resolve the issues. Please reference, via the embedded
link to the “Software Bug Toolkit”, known caveats

CSCee93186

and

CSCee87832

for support of this

issue. The information in the caveat indicates the appropriate action to resolve the issue: