Cisco Cisco Unified Customer Voice Portal 11.0(1) Release Notes

Release Notes for Cisco Customer Voice Portal, Release 3.0(0) Updated 6/24/05

CVP 3.0 Considerations

Install/Upgrade Considerations

There are two installation programs for CVP 3.0. They are:

•

CVP 3.0 setup.exe. This setup program is for the main components of CVP 3.0, which include:

–

Application Server,

–

CVP Voice Browser,

–

System Media Files,

–

Spanish System Media Files,

–

SDDSN,

–

Update External SDDSN Components,

–

CVP Online Help, and

–

Voice Browser Administration.

Note

The installation and upgrade for CVP 3.0 still places files under the ISN directory, and registry entries
are still under ISN.

•

CiscoCVP.exe installer. The CVP VXML Server and Studio are bundled in this installer. From
within this installer, you have the following options:

–

Full Installation (both CVP VoiceXML Server and Studio)

–

CVP VoiceXML Server only

–

CVP VoiceXML Studio only

–

Custom Installation

Note that a full or custom installation also installs Apache Tomcat 4.1.24 and JAVA SDK 1.4.2

Note

This release only supports the CVP VXML Server's Tomcat application server, which is part of the CVP
VXML Server installation.

Upgrades

To upgrade the main components of CVP 3.0, use the setup.exe from the upgrade directory. There is no
upgrade for CVP VXML Server or Studio, since it is the initial release of this software.

How to get CVP Software Updates

With CVP 3.0 updates to software are no longer provided through the Hot Fix process. A new process is
in place that provides Engineering Specials (ES) for specific issues and Service Releases (SR) for
general upgrades.