Cisco Cisco Unified Customer Voice Portal 11.0(1) Technical References

Cisco CVP Software Release 3.0(0) Service Release 1 Bill of Materials 

 

 

 2 

Software 

Remote Administration: 

Symantec pcANYWHERE 11.0 
RealVNC 4.0  
Windows Terminal Services (server administration only – no Application GUI access) 

Virus protection: 
McAfee VirusScan Enterprise 8.0i 
Symantec AntiVirus Corporate Edition 9.0 
Trend 5.5.8  
 
Microsoft Internet Explorer 6.0 Service Pack 1 (minimum) 

Intrusion Prevention System: Cisco Security Agent for Cisco Customer Voice Portal: 

http://www.cisco.com/kobayashi/sw-center/contact_center/csa/

 (Note: CSA is not supported for 

Terminal Services) 

Optional: 

WinZIP 
Adobe Acrobat Reader