Cisco Cisco Unified CRM Connector 10.0 User Guide
Recent contacts shows information about your
most recent contacts. It shows the contact
phone number, the date and time of the call
and the length of the call.
Use recent contacts to manage your recent
contacts. You may:
most recent contacts. It shows the contact
phone number, the date and time of the call
and the length of the call.
Use recent contacts to manage your recent
contacts. You may:
•
Call a recent contact.
•
Add a recent contact to your Favorite list.
•
Open the contact record in Contact Data.
View & select
recent contacts
recent contacts
Recent Contact
Save
Call a recent contact
1. Select a contact from the recent contact list
drop down.
2. This adds the phone number to the
Destination box.
Recent Contact Upload
Add to Favorites
1. Select a contact from the recent contact
drop down.
2. This enables the “save” icon – the disk icon
– to the left of the Recent Contact drop
down.
down.
3. Press the Recent Contact Save icon to add
the contact to Favorites.
Open Contact
1. Select a contract from the recent contact
drop down.
2. This enables the “upload” icon – the
magnifying disk – to the right of the
Recent Contact drop down.
Recent Contact drop down.
3. Press the Recent Contact Upload icon to
open the contact in Contact Data.
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