Cisco Cisco Unified CRM Connector 8.0 User Guide
The Home Web Page may be customized by your company, the default
page is the Cisco Home Page shown in Figure 1-2. Use this as you would
any web page or portal.
page is the Cisco Home Page shown in Figure 1-2. Use this as you would
any web page or portal.
Agent Settings
Agent Settings, shown in
3, allow you to personalize some work
features. It is divided into two parts: agent personalization elements are in
the top part, the bottom part is restricted to system administrators.
the top part, the bottom part is restricted to system administrators.
Figure 1-
Contact Center
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Figure 1-3: Agent Settings
Figure 1-4: Contact Center layout