Cisco Cisco Computer Telephony Integration Option 8.5 User Guide
Chapter 1 Introduction
CTI Statistics Overview
1-4
CTI OS Supervisor Desktop User Guide for Cisco Unified Contact Center Enterprise and Hosted Release 7.1(1)
CTI Statistics Overview
This window provides statistical information for the supervisor who is currently
logged on and for the skill groups to which the supervisor and the supervisor's
team belongs.
logged on and for the skill groups to which the supervisor and the supervisor's
team belongs.
Figure 1-1
CTI Statistics Window
.
Note
See
for a description of the CTI Statistics
window.