Cisco Cisco Computer Telephony Integration OS 8.5 Developer's Guide
8-3
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions
Cisco CTI OS Release 7.2(1)
Chapter 8 Session Object
Methods
Methods
TryingServer
STRING
Contains the name or TCP/IP address of the server where a
connection is being attempted. The value is blank if no
connection is being attempted (see CurrentServer). The name of
the server should be the name of CTI OS server A or B.
connection is being attempted. The value is blank if no
connection is being attempted (see CurrentServer). The name of
the server should be the name of CTI OS server A or B.
TryingSince
INT
Time of day in milliseconds when try began.
Table 8-1
Session Properties (continued)
Keyword
Type
Description
Table 8-2
Session Object Methods
Method
Description
AddEventListener
Subscribes a .NET IGenericEvents object as a listener on a particular
subscriber list.
subscriber list.
AddListener methods
Registers the subscriber for an event listener.
Connect
Establishes a connection to a CTI OS server.
CreateSilentMonitorManager Creates a SilentMonitorManager object instance.
CreateWaitObject
Creates and returns the pointer to a new CWaitObject.
DestroySilentMonitor
Manager
Manager
Deletes a SilentMonitorManager object instance.
DestroyWaitObject
Destroys the specified wait object
Disconnect
Closes the connection to the CTI OS server.
DumpProperties
See
GetAllAgents
Returns a collection of all the agents in the session.
GetAllCalls
Returns a collection of all the calls in the session.
GetAllProperties
See
GetAllSkillGroups
Returns a collection of all the skill groups in the session.
GetCurrentAgent
Returns the currently selected agent.
GetCurrentCall
Returns the currently selected call.
GetCurrentSilentMonitor
Returns a pointer to the SilentMonitorManager object instance that is
set as the current manager in the CTI OS session object.
set as the current manager in the CTI OS session object.
GetElement
See
GetNumProperties
See
GetObjectFromObjectID
Returns a Call, Agent, or SkillGroup, given the object’s
UniqueObjectID.
UniqueObjectID.
GetPropertyName
See
GetPropertyType
See
GetValue
See