Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
4-60
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions
Cisco CTI OS Release 7.2(1)
Chapter 4 Building Your Application
Deployment of Custom CTI OS Applications
/// </summary>
public bool IsCCMSilentMonitor()
{
if ( m_ctiSession == null )
{
return false ;
}
return m_ctiSession.IsCCMSilentMonitor() ;
}
Deployment of Custom CTI OS Applications
This section discusses the deployment of CTI OS applications in the various programming languages
and interfaces.
and interfaces.
Deploying Applications Using the ActiveX Controls
ActiveX controls need all the components for COM deployment plus the components listed in
.
Table 4-2
ActiveX Control DLLs
DLL
Description
Agentselectctl
AgentSelect ActiveX control
agentstatectl.dll
Agentstate ActiveX control
AlternateCtl.dll
Alternate ActiveX control
answerctl.dll
Answer/Release ActiveX control
arguments.dll
Arguments COM class
badlinectl.dll
Badline ActiveX control
buttoncontrol.dll
Basic Button ActiveX control
ccnsmt.dll
Cisco EVVBU Media Termination ActiveX
control
control
chatctl.dll
Chat ActiveX control
conferencectl.dll
Conference ActiveX control
cticommondlgs.dll
Common Dialogs utility COM object
CTIOSAgentStatistics.dll
AgentStatistics ActiveX control
ctioscallappearance.dll
CallAppearance ActiveX control
ctiosclient.dll
COM cil interfaces
ctiossessionresolver.dll
COM sessionresolver
CTIOSSkillGroupStatistics.dll
SkillgroupStatistics ActiveX control
ctiosstatusbar.dll
StatusBar ActiveX control
EmergencyAssistCtl.dll
EmergencyAssist ActiveX control
gridcontrol.dll
GridControl ActiveX control
holdctl.dll
Hold/Retrieve ActiveX control
IntlResourceLoader.dll
Internationalization COM object