Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide

 int StartSilentMonitorRequest (Arguments & args, unsigned short * SMSessionKey );

HRESULT StartSilentMonitorRequest ( /*[in]*/ IArguments * args, /*/[out]*/ unsigned 

short * SMSessionKey, /*[out,retval]*/ int * errorcode );

 

StartSilentMonitorRequest int (ByVal args as CTIOSCLIENTLIB.IArguments, ByRef 

SMSessionKey AsLong) As Long

args

Arguments array that contains the parameters listed in 

. All parameters are required.

AgentID or DeviceID

STRING

AgentID or DeviceID of the target to 
monitor. Specify either an AgentID or a 
DeviceID, not both,

PeripheralID 

INT

ID of the peripheral associated with the 
agent or device.

MonitoringIPAddress 

STRING

TCP/IP address of the system receiving 
audio.

MonitoringIPPort 

INT

TCP/IP port where the monitoring 
application is listening for audio.

HeartbeatInterval 

INT

Interval in seconds between heartbeats.

HeartbeatTimeout 

INT

Seconds elapsing before a Silent 
Monitor session is aborted because of 
no heartbeats received from the 
monitored peer.

SMSessionKey

An output parameter that contains the unique key to the started silent monitor session. This key must 

be used to perform any action on the currently active silent monitor session.

errorcode

An output parameter (return parameter in VB) that contains an error code from 

 in 

Default CTI OS return values. See 

If the DeviceID is used, there must be an agent associated with the device. The session will timeout if 
there is no agent logged into the device. An established silent monitor session will end if the associated 
agent logs out of the device.