Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
Chapter 6 Event Interfaces and Events
ICallEvents Interface
6-40
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
OnCallDequeuedEvent
The explicit removal of a call from the ACD queue may generate a
OnCallDequeuedEvent message to the CTI Client.
OnCallDequeuedEvent message to the CTI Client.
Syntax
C++:
void OnCallDequeuedEvent(Arguments& args)
COM:
void OnCallDequeuedEvent (IArguments * args)
VB:
session_OnCallDequeuedEvent (ByVal args As
CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
TrunkNumber (optional)
INT
The number representing a trunk.
TrunkGroup Number
(optional)
(optional)
INT
The number representing a trunk group.
Keyword
Type
Description
Keyword
Type
Description
Connection DeviceID
INT
The identifier of the connection between the
call and the device.
call and the device.
ConnectionDevice
IDType
IDType
SHORT
Indicates the type of the connection
identifier supplied in the
ConnectionDeviceID.
identifier supplied in the
ConnectionDeviceID.
LocalConnection State SHORT
The state of the local end of the connection.
EventCause
SHORT
Indicates a reason or explanation for the
occurrence of the event.
occurrence of the event.
LineHandle
SHORT
Identifies the teleset line being used.
LineType
SHORT
Indicates the type of the teleset line.