Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
Chapter 9 Agent Object
Methods
9-42
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
Remarks
Supported for use with IPCC only. See
information.
SendChatMessage
The SendChatMessage method sends asynchronous chat-like messages between
CTI OS clients. Users can specify a distribution of one or more clients, and attach
a text message.
CTI OS clients. Users can specify a distribution of one or more clients, and attach
a text message.
Syntax
C++:
int SendChatMessage (Arguments& args)
COM:
HRESULT SendChatMessage (/*[in]*/ IArguments *args,
/*[out,retval]*/ int * errorcode)
VB:
SendChatMessage (args As CTIOSCLIENTLib.IArguments) As Long)
Java:
int SendChatMessage(Arguments args)
.NET:
CilError SendChatMessage(Arguments args)
Parameters
args
Input parameter in the form of an Arguments array that contains one or more
of the SendChatMessage parameters listed in
of the SendChatMessage parameters listed in
.
Table 9-13 SendChatMessage Parameters
Keyword
Type
Description
Distribution (required)
STRING Currently the only supported value is
“agent”.
Target (optional)
STRING When the Distribution is set to
DistributeToAgent, this field must be
included with the AgentID of the intended
recipient. When the LoginName is set to the
LoginName of the agent to receive the chat
message, this field must also be set to the
login name of the agent to which to chat.
included with the AgentID of the intended
recipient. When the LoginName is set to the
LoginName of the agent to receive the chat
message, this field must also be set to the
login name of the agent to which to chat.