Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
Chapter 9 Agent Object
Methods
9-48
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
VB:
StartMonitoringAllAgentTeams ([reserved_args as
CTIOSCLIENTLib.IArguments]) As Long
Java:
int StartMonitoringAllAgentTeams (Arguments args)
.
NET:
CilError StartMonitoringAllAgentTeams(Arguments args)
Parameters
reserved_args
Not currently used, reserved for future use.
Java/.NET: args
Not currently used, reserved for future use.
errorcode
An output parameter (return parameter in VB) that contains an error code
from
from
in
Return Value
Default CTI OS return values. See
Remarks
This request is specific to the Supervisor feature and should only be used on
switches or configurations that have the necessary support (currently, Cisco IPCC
only).
switches or configurations that have the necessary support (currently, Cisco IPCC
only).
StartMonitoringCall
Description
The StartMonitoringCall method allows the client, which must be a supervisor, to
set the value of the currently monitored call that is used in the SuperviseCall
method. Since there is no StopMonitoringCall, to clear the value of the currently
monitored call, call this method with an empty args parameter.
set the value of the currently monitored call that is used in the SuperviseCall
method. Since there is no StopMonitoringCall, to clear the value of the currently
monitored call, call this method with an empty args parameter.