Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
Chapter 9 Agent Object
Methods
Syntax
C++:
int StartMonitoringCall(Arguments& args)
COM:
HRESULT StartMonitoringCall (/*[in]*/ IArguments * args,
/*[out,retval]*/ int * errorcode)
VB:
StartMonitoringCall (args As CTIOSCLIENTLib.IArguments) As Long
Java:
int StartMonitoringCall(Arguments args)
.NET:
CilError StartMonitoringCall(Arguments args)
Parameters
args
Arguments array that contains the constant CTIOS_CALLREFERENCE set
to the string value of the UniqueObjectID of the call to be monitored.
to the string value of the UniqueObjectID of the call to be monitored.
errorCode
An output parameter (return parameter in VB) that contains an error code
from
from
in
Return Value
Default CTI OS return values. See
Remarks
This request is specific to the Supervisor feature and should only be used on
switches or configurations that have the necessary support (currently, Cisco IPCC
only).
switches or configurations that have the necessary support (currently, Cisco IPCC
only).
StopMonitoringAgent
The StopMonitoringAgent method allows the client, which must be a supervisor,
to stop monitoring the specified Agent object. This will stop all Monitored Call
events from being sent to the supervisor.
to stop monitoring the specified Agent object. This will stop all Monitored Call
events from being sent to the supervisor.
Syntax
C++:
int StopMonitoringAgent(Arguments& args)