Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
Chapter 6 Event Interfaces and Events
ICallEvents Interface
OnCallReachedNetworkEvent
The connection of an outbound call to another network may generate an
OnCallReachedNetworkEvent. With some switches outside of the ACD, this may
be the last event the outbound connection receives. For these switches, you may
not assume that when the called party receives and answers the call that the
OnCallDelivered and OnCallEstablished events will be received.
OnCallReachedNetworkEvent. With some switches outside of the ACD, this may
be the last event the outbound connection receives. For these switches, you may
not assume that when the called party receives and answers the call that the
OnCallDelivered and OnCallEstablished events will be received.
Syntax
C++:
void OnCallReachedNetworkEvent(Arguments& args)
COM:
void OnCallReachedNetworkEvent (IArguments * args)
VB:
session_OnCallReachedNetworkEvent (ByVal args As
CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
NumQueued
SHORT
The number of calls in the queue for
this service.
this service.
NumSkillGroups
SHORT
The number of Skill Group queues that
the call has queued to, up to a
maximum of 20. This value also
indicates the number of SkillGroup
Number, SkillGroupID and SkillGroup
Priority floating fields present in the
floating part of the message.
the call has queued to, up to a
maximum of 20. This value also
indicates the number of SkillGroup
Number, SkillGroupID and SkillGroup
Priority floating fields present in the
floating part of the message.
Keyword
Type
Description