Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide

The OnSilentMonitorStartRequestedEvent event is fired to the subscriber to 
indicate that a silent monitor session request has arrived and that it will be 
established on its behalf if the DoDefaultMessageHandling parameter is set to 
True. The default behavior is to start sending audio and establish the session 
automatically. If the subscriber wishes to process the event by itself, it must set 
the DoDefaultMessageHandling parameter to False and invoke 
AcceptSilentMonitoring when it is ready to start the session and call 
ReportSMSessionStatus to the monitoring client. 

CTI OS server generates this event when ever a remote application calls the 
StartSilentMonitorRequest method.

 void OnSilentMonitorStartRequestedEvent(Arguments & args);

HRESULT OnSilentMonitorStartRequestedEvent([in] Arguments* 

args);

  

Session_ OnSilentMonitorStartRequestedEvent(ByVal args as 

CTIOSCLIENTLIB.IArguments)

args

Arguments array containing the following fields.

MonitoredUniqueObject
ID

STRING

Unique Object ID of the object being 
monitored.

AgentID

STRING

Agent ID of the agent to be monitored. 
This message will contain either 
AgentID or DeviceID, but not both.

DeviceID

STRING

Device ID of the agent to be 
monitored. This message will contain 
either AgentID or DeviceID, but not 
both.