Cisco Cisco Computer Telephony Integration OS 8.5 Developer's Guide
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
Chapter 4 Building Your Application
Deployment of Custom CTI OS Applications
ActiveX controls need to be copied and registered using the regsvr32 Windows
utility. Some ActiveX controls are dependent on others. For example, all Button
type controls (e.g. AgentStatectl.dll) depend on (buttoncontrol.dll) and all Grid
utility. Some ActiveX controls are dependent on others. For example, all Button
type controls (e.g. AgentStatectl.dll) depend on (buttoncontrol.dll) and all Grid
badlinectl.dll
Badline ActiveX control
buttoncontrol.dll
Basic Button ActiveX control
ccnsmt.dll
Cisco EVVBU Media Termination ActiveX
control
control
chatctl.dll
Chat ActiveX control
conferencectl.dll
Conference ActiveX control
cticommondlgs.dll
Common Dialogs utility COM object
CTIOSAgentStatistics.dll
AgentStatistics ActiveX control
ctioscallappearance.dll
CallAppearance ActiveX control
ctiosclient.dll
COM cil interfaces
ctiossessionresolver.dll
COM sessionresolver
CTIOSSkillGroupStatistics.dll
SkillgroupStatistics ActiveX control
ctiosstatusbar.dll
StatusBar ActiveX control
EmergencyAssistCtl.dll
EmergencyAssist ActiveX control
gridcontrol.dll
GridControl ActiveX control
holdctl.dll
Hold/Retrieve ActiveX control
IntlResourceLoader.dll
Internationalization COM object
makecallctl.dll
MakeCall ActiveX control
ReconnectCtl.dll
Reconnect ActiveX control
recordctl.dll
Record ActiveX control
SilentMonitorCtl.dll
Standalone Silent Monitor ActiveX control
SubclassForm.dll
COM utility control
SupervisorOnlyCtl.dll
Supervisor ActiveX control
transferctl.dll
Transfer ActiveX control
Table 4-2
ActiveX Control DLLs (continued)
DLL
Description