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Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide

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CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(3)
Chapter 5      CTI OS ActiveX Controls
CTI OS ActiveX Control Descriptions
Syntax
COM:
HRESULT OnAgentStateChanged([in] LPDISPATCH vEventParam)
VB:
.NET:
Parameters
vEventParam
Event fired to change the Agent state. 
Return Value
None.
OnCtlEnabledChanged
The OnCtlEnabledChanged message is generated when control enabled is changed.
Syntax
COM:
HRESULT OnCtlEnabledChanged(BOOL enabled)
VB:
.NET:
Parameters
enabled 
This is a control enabled changed value and returns a Boolean value.
OnEnableControlReceived
The OnEnableControlReceived message is generated when button enablement is changed
Syntax
COM:
void OnEnableControlReceived(BOOL enabled)
VB:
.NET:
Parameters
enabled 
This is a control enabled changed value and returns a Boolean value.
Following are the Button enablement masks return by OnEnableControlReceived method.
AgentSelectCtl
Table 5-3
OnEnableControlReceived Button Enablement Masks