Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
10-26
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(3)
Chapter 10 Call Object
Methods
•
OnBeginCall event
•
OnServiceInitiated event
•
OnCallOriginated event
•
OnCallDelivered event
•
OnCallConferenced event
•
OnCallEnd event
•
ConferenceCallConf event
The OnControlFailureConf event is received if this request fails.
SingleStepTransfer
The SingleStepTransfer method initiates a one-step transfer without the intermediate consultative call.
When the called party answers the call, the called party is talking to the party to be transferred and the
transferring party drops out of the call. The method requires a DialedNumber argument.
When the called party answers the call, the called party is talking to the party to be transferred and the
transferring party drops out of the call. The method requires a DialedNumber argument.
Syntax
C++:
int SingleStepTransfer(Arguments& args)
COM:
HRESULT SingleStepTransfer (/*[in]*/ IArguments * args, /*[out, retval]*/ int *
errorcode)
VB:
SingleStepTransfer (args As CTIOSCLIENTLib.IArguments, errorcode As Long)
Java:
int SingleStepTransfer(Arguments rASrgs)
.NET:
CilError SingleStepTransfer(Arguments args)
Parameters
args
An output parameter of either a reference or a pointer to an Arguments array containing parameters
from
from
. You can add any of these parameters included to the Arguments array using the
associated keyword.
errorcode
An output parameter (return parameter in VB) that contains an error code from
Return Values
Default CTI OS return values. See
Snapshot
The Snapshot method issues a server request to retrieve the current call information. If values are passed
in the optional args parameter, the snapshot request returns the server's current call values for only the
requested arguments. Otherwise all call information is returned, including the fields described under
GetCallContext and GetCallData. See OnCallDataUpdate
in the optional args parameter, the snapshot request returns the server's current call values for only the
requested arguments. Otherwise all call information is returned, including the fields described under
GetCallContext and GetCallData. See OnCallDataUpdate
for
more information.