Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
13-13
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(3)
Chapter 13 SilentMonitorManager Object
Methods
errorcode
An output parameter (return parameter in VB) that contains an error code from
in
Return Values
Default CTI OS return values. See
StopSilentMonitorMode
The StopSilentMonitorMode method sets the SilentMonitorManager mode to eSMModeNotSet. If a
silent monitor session is active at the time, the session is terminated.
silent monitor session is active at the time, the session is terminated.
Syntax
C++:
int StopSilentMonitorMode (Arguments & reserved_args );
COM:
HRESULT StopSilentMonitorMode ( /*[in]*/ IArguments * reserved_args,
/*[out,retval]*/ int * errorcode );
VB:
StopSilentMonitorMode (ByVal reserved_args as CTIOSCLIENTLIB.IArguments) As Long
Parameters
reserved_args
Not currently used, reserved for future use.
errorcode
An output parameter (return parameter in VB) that contains an error code from
in
Return Values
Default CTI OS return values. See
StopSilentMonitorRequest
The StopSilentMonitorRequest method stops the Active silent monitor session.
Syntax
C++:
int StopSilentMonitorRequest (Arguments & args);
COM:
HRESULT StartSilentMonitorRequest ( /*[in]*/ IArguments * args, /*[out,retval]*/
int * errorcode );
VB:
StopSilentMonitorRequest (ByVal args as CTIOSCLIENTLIB.IArguments) As Long