Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
Chapter 4 Building Your Application
Sample Code in the CTI OS Toolkit
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
LogFilePath – The value for this key is the path to the log file as well as the
prefix of the name of the log file. The name of the Windows user, the log
file’s creation time, and the extension “.log” will be appended to form the
complete name of the log file. For example, if the desktop was run at 11:58
AM on May 23, 2005, the log file would have the name
CtiOsClientLog.JoeUser.050523.11.58.04.5032.log.
prefix of the name of the log file. The name of the Windows user, the log
file’s creation time, and the extension “.log” will be appended to form the
complete name of the log file. For example, if the desktop was run at 11:58
AM on May 23, 2005, the log file would have the name
CtiOsClientLog.JoeUser.050523.11.58.04.5032.log.
CtiOsA – The name or IP address of one of the CTIOS Server peers.
CtiOsB – The name or IP address of the other CTIOS Server peer.
PortA – The port used to connect to the CTIOS Server specified by the
CtiOsA key.
CtiOsA key.
PortB – The port used to connect to the CTIOS Server specified by the
CtiOsB key.
CtiOsB key.
configSections – This section is used to define Windows user specific sections of
the configuration file. These sections are defined using the section element. You
will notice in the sample configuration file that there is a section element under
configSections corresponding to the element tagged with the Window’s user
name “JoeUser” under the configuration element. This section should not need to
be manually modified. As different Windows users use the desktop, this section
will be modified to include section elements for each of the users.
the configuration file. These sections are defined using the section element. You
will notice in the sample configuration file that there is a section element under
configSections corresponding to the element tagged with the Window’s user
name “JoeUser” under the configuration element. This section should not need to
be manually modified. As different Windows users use the desktop, this section
will be modified to include section elements for each of the users.
The rest of the configuration file is composed of elements that define
configuration specific to different Windows users. For each section element in
the configSections element, there is a corresponding element under the
configuration element. These elements are used to store information specific to
given users such as trace mask, agent login ID, dialed numbers, etc. Most of the
attributes in this element should not need to be modified. The one attribute that
may need modification is the TraceMask attribute. This attribute is used to
control the amount of information logged to the log file.
configuration specific to different Windows users. For each section element in
the configSections element, there is a corresponding element under the
configuration element. These elements are used to store information specific to
given users such as trace mask, agent login ID, dialed numbers, etc. Most of the
attributes in this element should not need to be modified. The one attribute that
may need modification is the TraceMask attribute. This attribute is used to
control the amount of information logged to the log file.
CtiOs Data Grid.NET
This sample is a set of helper classes that are used in other .NET CIL samples.