Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
Chapter 6 Event Interfaces and Events
IAgentEvents Interface
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
OnPostLogout
The OnPostLogout event is generated after the agent has logged out. Arrival of
this event guarantees that the agent state event signalling the agent's transition to
logout state has been received and handled by all interested event listeners.
this event guarantees that the agent state event signalling the agent's transition to
logout state has been received and handled by all interested event listeners.
Syntax
C++:
void OnPostLogout(Arguments& args)
COM:
void OnPostLogout (IArguments * args)
VB:
session_OnPostLogout (ByVal args As CtiosCLIENTLib.IArguments)
Skillgroup[1}
ARGUMENTS
Arguments array containing
information about the agent’s first
skillgroup. The array contains the
following arguments.
information about the agent’s first
skillgroup. The array contains the
following arguments.
•
SkillGroupNumber
•
SkillGroupID
•
StateDuration
•
SkillGroupPriority
Skillgroup[n]
ARGUMENTS
Arguments array containing
information about the agent’s nth
skillgroup.
information about the agent’s nth
skillgroup.
ConfigOperation
USHORT
used to describe a change to the team.
The possible values for this field as
well as their meanings are as follows.
The possible values for this field as
well as their meanings are as follows.
•
TeamMemberFlags.CONFIG_OPER
ATION_ADD_AGENT - Value is
1 - The agent belongs to the team
ATION_ADD_AGENT - Value is
1 - The agent belongs to the team
•
TeamMemberFlags.CONFIG_OPER
ATION_REMOVE_AGENT -
Value is 2 - The agent no longer
belongs to the team
ATION_REMOVE_AGENT -
Value is 2 - The agent no longer
belongs to the team