Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
Chapter 6 Event Interfaces and Events
IButtonEnablementEvents
6-112
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
OnSupervisorButtonChange
The OnSupervisorButtonChange is received by a client in agent mode working as
supervisor whenever CIL receives a Monitored Agent, Monitored call event that
carries the SupervisorBtnEnablementMask field in its parameters. This event
allows the client application to enable or disable elements on the user interface.
The fields in the event are the same as in OnButtonEnablementChange
supervisor whenever CIL receives a Monitored Agent, Monitored call event that
carries the SupervisorBtnEnablementMask field in its parameters. This event
allows the client application to enable or disable elements on the user interface.
The fields in the event are the same as in OnButtonEnablementChange
C++:
void OnSupervisorButtonChange (Arguments& args)
COM:
void OnSupervisorButtonChange (IArguments * args)
VB:
session_ OnSupervisorButtonChange (ByVal args As
CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
DISABLE_SILENTMONITOR
0xFFFFFFFB
DISABLE_BARGE_IN
0xFFFFFFFB
DISABLE_INTERCEPT
0xFFFFFFF7
DISABLE_CLEAR
0xFFFFFFEF
DISABLE_SUPERVISE_CALL
DISABLE_BARGE_IN,
DISABLE_INTERCEPT,
DISABLE_CLEAR,
DISABLE_SILENTMONITOR
DISABLE_INTERCEPT,
DISABLE_CLEAR,
DISABLE_SILENTMONITOR
DISABLE_SET_AGENT_STATE
DISABLE_SET_AGENT_
LOGOUT, DISABLE_SET_
AGENT_READY
LOGOUT, DISABLE_SET_
AGENT_READY
DISABLE_ALL_AGENT_SELECT
DISABLE_SUPERVISE_CALL,
DISABLE_SET_AGENT_STATE
, DISABLE_SILENTMONITOR
DISABLE_SET_AGENT_STATE
, DISABLE_SILENTMONITOR
Table 6-4
Table of Enablement Bits