Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
6-141
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
Chapter 6 Event Interfaces and Events
Getting All Event Parameters
* If the eCallFailedEvent notification is received, the CTIOS_CALLSTATUS
parameter will not be added to any more events for the call id specified in the
eCallFailedEvent.
parameter will not be added to any more events for the call id specified in the
eCallFailedEvent.
** If there is an agent on the device, then CTIOS_FILTERTARGET is added to
all events listed in
all events listed in
*** the GenerateCallDataUpdateArgs() method adds the following parameters to
the event:
the event:
CTIOS_PERIPHERALID, CTIOS_PERIPHERALTYPE,
CTIOS_CALLTYPE, CTIOS_UNIQUEOBJECTID,
CTIOS_ROUTERCALLKEYDAY, CTIOS_ROUTERCALLKEYCALLID,
CTIOS_CONNECTIONCALLID, CTIOS_ANI,
CTIOS_USERTOUSERINFO, CTIOS_DNIS, CTIOS_DIALEDNUMBER,
CTIOS_CALLERENTEREDDIGITS, CTIOS_SERVICENUMBER,
CTIOS_SERVICEID, CTIOS_SKILLGROUPNUMBER,
CTIOS_CALLTYPE, CTIOS_UNIQUEOBJECTID,
CTIOS_ROUTERCALLKEYDAY, CTIOS_ROUTERCALLKEYCALLID,
CTIOS_CONNECTIONCALLID, CTIOS_ANI,
CTIOS_USERTOUSERINFO, CTIOS_DNIS, CTIOS_DIALEDNUMBER,
CTIOS_CALLERENTEREDDIGITS, CTIOS_SERVICENUMBER,
CTIOS_SERVICEID, CTIOS_SKILLGROUPNUMBER,
eFailureConf,
eFailureEvent,
eCallFailedEvent
CTIOS_ERRORMESSAGE
CTIOS_FAILURECODE
CTIOS_ENABLEMENTMASK
CTIOS_ICMENTERPRISEUNIQUEID
CTIOS_UNIQUEOBJECTID
CTIOS_DEVICEUNIQUEOBJECTID
CTIOS_FILTERTARGET
**
CTIOS_CALLSTATUS
*
eCallEndEvent
CTIOS_DEVICEID
CTIOS_ENABLEMENTMASK
CTIOS_ICMENTERPRISEUNIQUEID
CTIOS_UNIQUEOBJECTID
CTIOS_DEVICEUNIQUEOBJECTID
CTIOS_FILTERTARGET
**
CTIOS_CALLSTATUS
*
Table 6-6
Full (continued) List of Event Parameters
Event Name
Parameters