Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
Chapter 8 Session Object
Session Object Properties
8-2
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
invalid and lead to unpredictable results. When the Session is Released, the
connection to CTI OS server is dropped. Any remaining Agent, Call, Skill Group,
or WaitObjects will be released.
connection to CTI OS server is dropped. Any remaining Agent, Call, Skill Group,
or WaitObjects will be released.
The remainder of this chapter describes the data properties and interface methods
of the Session object.
of the Session object.
Session Object Properties
lists the available Session properties.
Note
The data type listed for each keyword is the standardized data type discussed in
the section
the section
in
See
for the appropriate language specific types for these keywords.
Table 8-1
Session Properties
Keyword
Type
Description
ConnectedSince
INT
Time of day in milliseconds when
connected.
connected.
ConnectionMode
INT
eAgentConnection, eMonitorConnection,
or eNotConnected.
or eNotConnected.
CtiosA
STRING
Name or TCP/IP address passed as CTI
OS server A.
OS server A.
CtiosB
STRING
Name or TCP/IP address passed as CTI
OS server B
OS server B
CurrentAgent
object
reference
reference
Returns reference to current agent object
set by the SetAgent method. Object
reference is incremented by one and must
be released when no longer used.
set by the SetAgent method. Object
reference is incremented by one and must
be released when no longer used.