Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide

Dim  obSkill As CTIOSClientLib.SkillGroup

Dim arSkills As Variant

              Dim lNumElements as Long

              arSkills = m_Agent.GetSkillGroups()

              lNumElements = UBound(arSkills,1)

             For nI = 0 to lNumElements 

                  Set obSkill = arSkills(nI)

                  Print “SkillGroup” & 

obSkill.GetValueString(CStr(“UniqueObjectId”)) &  _

                            “Skill Group Number: “ &  

obSkill.GetValueInt(CStr(“SkillGroupNumber”))

            Next

            End For

See 

 for descriptions of the GetValue, GetValueInt, 

GetValueArray, and GetValueString methods.

The IsAgent method determines whether the AgentMode connection is for an 
agent rather than a supervisor.

bool IsAgent()

HRESULT IsAgent (VARIANT_BOOL *bIsAgent)

IsAgent () As Boolean

boolean IsAgent()

bool IsAgent()

IsAgent

Output parameter (return parameter in VB) that returns true if the current 
AgentMode connection is for an agent and false if it is for a supervisor.