Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
10-20
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(3)
Chapter 10 Call Object
Methods
•
OnCallDelivered event
For the new connection that is ringing as a result of the consult call:
•
OnBeginCall event
•
OnCallDelivered event
The following events are received if this request fails:
•
OnControlFailureConf event
Reconnect
The Reconnect method combines the action of releasing a current call and then retrieving a previously
held call at the same device. If there are only two calls at the device, this method can be called via either
the talking or the held call.
held call at the same device. If there are only two calls at the device, this method can be called via either
the talking or the held call.
Syntax
C++:
int Reconnect()
int Reconnect(Arguments & reserved_args)
COM:
HRESULT Reconnect (/*[in,optional]*/ IArguments * reserved_args, (/*[out,
retval]*/ int * errorcode )
VB:
Reconnect([reserved_args As IArguments]) As Long
Java:
int Reconnect(Arguments rArgs)
.NET:
CilError Reconnect(Arguments args)
Parameters
reserved_args
Not currently used, reserved for future use.
errorcode
An output parameter (return parameter in VB) that contains an error code from
Return Values
Default CTI OS return values. See
Remarks
For switches that allow more than two calls at a device (for example G3), Cisco recommend that you
make this request only through the desired held call because of the ambiguity caused by multiple held
calls at the device.
make this request only through the desired held call because of the ambiguity caused by multiple held
calls at the device.
You must make the Alternate request via a call whose status is either LCS_CONNECT or LCS_HELD
or it fails.
or it fails.
The following events are received if this request is successful:
For the call making the Reconnect request:
•
OnReconnectCallConf event