Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
8-25
CTI OS Developer’s Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 7.5(1)
Chapter 8 Session Object
Methods
Remarks
See also the section
RequestDesktopSettings
The RequestDesktopSettings method sends a request to the CTI OS Server to download the configuration
settings defined for a desktop application.
settings defined for a desktop application.
Syntax
C++:
int
RequestDesktopSettings(Arguments& args)
COM:
HRESULT RequestDesktopSettings(/* [in] */ IArguments *args, /*[out]*/ int *
errorcode)
VB:
RequestDesktopSettings (args As CTIOSCLIENTLib.IArguments) As Long
Java:
int RequestDesktopSettings(int desktopType)
.NET:
CilError RequestDesktopSettings(Arguments rArgs)
Parameters
args
C++, COM, VB, and .NET: Input parameter in the form of a pointer or reference to an Arguments
array containing one number. This number has a keyword of “DesktopType” and an integer value
that is either:
array containing one number. This number has a keyword of “DesktopType” and an integer value
that is either:
–
eAgentDesktop (0)
–
eSupervisorDesktop (1)
Java: desktopType
0 for agent
1 for supervisor
errorcode
An output parameter (return parameter in VB) that contains an error code from
in
Return Values
Default CTI OS return values. See
Remarks
A successful RequestDesktopSettings request results in an OnGlobalSettingsDownloadConf event. For
detailed information about the OnGlobalSettingsDownloadConf event, see
detailed information about the OnGlobalSettingsDownloadConf event, see
.