Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide

C++, COM, and VB: Default HRESULT return values. See 

Java/.NET: A reference to an Arguments array that, on return, holds parameters described under 
Remarks.

This is simply a convenience method to be called to get all of a call’s CallVariables (1 through 10) and 
ECC Call Variables at one time. If only certain call variables are desired, call the appropriate GetValue 
method for each instead.

Access the data in the following way:

To access the values for individual CallVariables from the arguments parameter, use GetValueString 
with either the keywords of “CallVariable1” through ”CallVariable10”. 

To access ECC call data, use the following procedure:

First, get the ECC variables as a whole from the arguments parameter, using GetValueArray with 

the keyword “ECC’. This will return another Arguments array that is nested in the Arguments array 
returned from GetCallData.

To access an individual ECC scalar variable from this Arguments array, use the appropriate 

GetValueString, GetValueInt, etc. depending on the variable’s type, using the string keyword 
“user.VariableName”.

To access an individual ECC array variable from this Arguments array, use the appropriate 

GetValueString, GetValueInt, etc. depending on the variable’s type, using the string keyword 
“user.ArrayName[n] where n is a zero based integer that notes the offset in the array.

The Hold method holds a current call.

int Hold()

int Hold(Arguments & reserved_args);

HRESULT Hold (/*[in,optional]*/  IArguments *reserved_args,    (/*[out, retval]*/ 

int * errorcode )

Hold([reserved_args As IArguments]) As Long

Arguments Hold(Arguments rArgs)

Arguments Hold(Arguments args)

reserved_args

Not currently used, reserved for future use.

errorcode

An output parameter (return parameter in VB) that contains an error code from 

 in