Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
10-28
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 10 Call Object
Methods
Return Values
Default CTI OS return values. See
Remarks
The current information about the call will be received in the OnCallDataUpdate
event.
•
The OnCallDataUpdate
event will be received if this request is successful.
•
The OnControlFailureConf event will be received if this request fails.
StartRecord
The StartRecord method is used to start recording a call.
Syntax
C++:
int StartRecord()
int StartRecord(Arguments & reserved_args);
COM:
HRESULT StartRecord (/*[in,optional]*/ IArguments *
reserved
_args, (/*[out,
retval]*/ int * errorcode )
VB:
StartRecord([reserved_args As IArguments]) As Long
Java:
int StartRecord(Arguments rArgs)
NET:
CilError StartRecord(Arguments args)
Parameters
reserved_args
Not currently used, reserved for future use.
errorcode
An output parameter (return parameter in VB) that contains an error code from
Return Value
Default CTI OS return values. See
Remarks
Calling this method causes the CTI Server to forward the request to one or more server applications that
have registered the “Cisco:CallRecording” service as described in the CTI Server Message Reference
Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted (Protocol
Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted. It will fail if there is no
recording server available to CTIServer.
have registered the “Cisco:CallRecording” service as described in the CTI Server Message Reference
Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted (Protocol
Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted. It will fail if there is no
recording server available to CTIServer.
•
The OnStartRecordingConf event will be received if this request is successful.
•
The OnControlFailureConf event will be received if this request fails.