Cisco Cisco Computer Telephony Integration OS 8.5 Developer's Guide
13-7
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 13 SilentMonitorManager Object
Methods
Return Values
This method returns an arguments array containing the key/value pairs listed in
:
GetSMSessionList
The GetSMSessionList method returns an Arguments array that contains the parameters listed in
. All parameters are required.
Syntax
C++:
Arguments * CIL_API GetSMSessionList(void)
COM:
HRESULT GetSMSessionList([out,retval] IArguments **pIArguments );
VB:
GetSMSessionList () as CTIOSCLIENTLIB.IArguments
Table 13-6
GetSessionInfo Arguments Array Parameters
Keyword
Type
Description
SMSessionKey
UNSIGNED
SHORT
SHORT
Unique silent monitor session
Object ID of the target object
that is being monitored.
Object ID of the target object
that is being monitored.
MonitoredUniqueObjectID
STRING
Unique Object ID of the target
object that is being monitored.
object that is being monitored.
Table 13-7
GetSessionInfo Return Arguments Array Parameters
Keyword
Type
Description
SMSessionKey
UNSIGNED
SHORT
SHORT
Unique silent monitor session
Object ID of the target object
that is being monitored.
Object ID of the target object
that is being monitored.
SMSessionStatus
SHORT
One of the ISilentMonitorEvent
status codes in
status codes in
AudioMode
INT
Reserved. Specifies the audio
mode bitmask.
mode bitmask.
AgentID/DeviceID
STRING
Agent ID or DeviceID of the
target being monitored.
target being monitored.
MonitoredUniqueObjectID
STRING
Unique Object ID of the target
object being monitored.
object being monitored.
MonitoredDeviceIPAddress
STRING
TCP/IP Address of the
monitored IP Phone.
monitored IP Phone.
PeripheralID
INT
ID of the peripheral associated
with the agent and IP phone.
with the agent and IP phone.
MonitoringIPAddress
STRING
TCP/IP Address of the system
receiving audio.
receiving audio.
MonitoringIPPort
INT
TCP/IP port on which receiving
system is listening for audio.
system is listening for audio.