Cisco Cisco Computer Telephony Integration OS 8.5 Developer's Guide
4-8
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 4 Building Your Application
Using The CTI OS ActiveX Controls
Using The CTI OS ActiveX Controls
This section discusses the steps involved in building CTI OS Applications with Microsoft Visual Basic
.NET (VB.NET) using the CTI OS ActiveX controls.
.NET (VB.NET) using the CTI OS ActiveX controls.
Building a Simple Softphone with ActiveX Controls
To use the CTI OS ActiveX controls, the ActiveX controls need to be copied on the target system and
registered with Windows. This is accomplished by the CTI OS toolkit install, as well as the CTI OS
Agent and Supervisor installs. For more information, see
registered with Windows. This is accomplished by the CTI OS toolkit install, as well as the CTI OS
Agent and Supervisor installs. For more information, see
.
Once Visual Basic .NET is launched, you can use the ActiveX controls by selecting them via the
Customized Toolbox dialog (Tools->Add/Remove Toolbox Items via the menu.)
Customized Toolbox dialog (Tools->Add/Remove Toolbox Items via the menu.)
Note
Note: If the CTI OS ActiveX controls are not listed as shown in
, the files are either not copied
on the target system or the controls were not properly registered.
Figure 4-1
Customize Toolbox in Visual Basic .Net Listing CTI OS ActiveX Controls Runtime
Callable Wrappers
Callable Wrappers
Once the CTI OS ActiveX controls have been selected in the .NET Framework Components Tab they
should be visible in the Visual Basic .NET ToolBox. The CTI OS ActiveX RCWs components can now
be dragged and dropped onto the Windows Form. For a softphone application, it is useful to start with
the CallAppearanceCtl (see
should be visible in the Visual Basic .NET ToolBox. The CTI OS ActiveX RCWs components can now
be dragged and dropped onto the Windows Form. For a softphone application, it is useful to start with
the CallAppearanceCtl (see