Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
Chapter 6 Event Interfaces and Events
SkillGroupEvents Interface
6-102
Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
Remarks
Supported for use with IPCC only.
OnUserMessageConf
Not supported.
SkillGroupEvents Interface
The SkillGroup object fires events on the ISkillGroupEvents interface. The
following events are published to subscribers of the ISkillGroupEvents interface.
following events are published to subscribers of the ISkillGroupEvents interface.
OnSkillGroupStatisticsUpdated
The OnSkillGroupStatisticsUpdated event is generated when skill group statistics
are reported. The update frequency of OnSkillGroupStatisticsUpdated can be
configured on the CTI OS server (see the Cisco ICM Software CTI OS System
Manager’s Guide).
are reported. The update frequency of OnSkillGroupStatisticsUpdated can be
configured on the CTI OS server (see the Cisco ICM Software CTI OS System
Manager’s Guide).
Syntax
C++:
void OnSkillGroupStatisticsUpdated (Arguments& args)
COM:
void OnSkillGroupStatisticsUpdated (IArguments * args)
VB:
skillgroup_ OnSkillGroupStatisticsUpdated (ByVal args As
CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.