Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide

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Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
 
Chapter 6      Event Interfaces and Events
ISilentMonitorEvents
OnSilentMonitorStartedEvent
The OnSilentMonitorStartedEvent event is fired to the subscriber to indicate that 
a silent monitor session has been started on its behalf and that audio transmission 
to the monitoring client has been started.
Syntax 
C++:
 void OnSilentMonitorStartedEvent(Arguments & args);
COM:
  
HRESULT OnSilentMonitorStartedEvent([in] Arguments* args);
VB:
  
Session_ OnSilentMonitorStartedEvent(ByVal args as 
CTIOSCLIENTLIB.IArguments)
SMSessionKey
UNSIGNED 
SHORT
Unique identifier for the Silent 
Monitor Session.
HeartbeatInterval
INT
Heartbeat interval for the silent 
monitor session
HeartbeatTimeout
INT
Timeout for no activity 
OriginatingServerID
STRING
TCP/IP Address:Port of the CTIOS 
server from which the request 
originated
OriginatingClientID
STRING
Client Identification of the monitoring 
application
DoDefaultMessage 
Handling
BOOLEAN
When this parameter is set to True, it 
instructs the SilentMonitorManager to 
immediately start sending audio and 
establish the silent monitor session. If 
this parameter is set to False, it 
instructs the SilentMonitorManager to 
not send voice and to not establish the 
silent monitor session. In this case, it 
is the responsibility of the subscriber 
to report this status accordingly.